Widdershins Frequently Asked Questions




	Widdershins Frequently Asked Questions and stuff you should know
	Q: How do I place an online order? A: To place an order, you'll first need to complete the brief registration form. Completion of the form will help us serve you better in the future and will create your own personalized shopping cart that you may use to build your order. The registration form is located in the top right of the screen. Look in the gray box for the link that says 'Create New Account'. Click that link and follow the instructions on the page. All of the information you supply is used only to identify yourself to the web site. We will not release any of the information to any third party.
	Q: How does the shopping cart work? A: By clicking on "View Cart" you'll be taken to your shopping cart. You will be asked to "Create a new account" or "Log In" with the e-mail address and password you supplied in a prior session. You will also be asked if you would like the server to write a cookie to your computer to automatically log you in on your next visit. As you browse through our online catalog, you can place items in your cart by selecting the "Add to Cart" button from the product or search results page. The default quantity for a selected item is quanity one. If you want more than one of the selected item, change the quantity in the "View Cart" page. Any special promotions, sale prices, and price breaks will be calculated in the cart, giving you an up-to-date subtotal of your order. To change quantities of the items in your shopping cart (View Cart page), simply enter the appropriate quantity in the "Quantity" box and click "Update the Cart." To remove an item click the "Delete" box to the right of the price. When you are ready to proceed to the check-out process, click on the "Purchase Items" button.
	Q: What's involved in the checkout process? A: There are 3 steps in the checkout process. Accurate completion of these steps will accelerate the processing of your order. Step 1: Shipping and billing addresses We understand that sometimes you need to have your package shipped to a place other than where we'll be sending the bill. Please make certain that the addresses are correct (including zip codes) so that the chosen carrier can deliver your package. Comments: Use the space provided on this page to make any necessary comments about your order. If you chose to pick up your order in our retail store, you'll be asked for a date when you'll be visiting us so we can be sure to have your order ready. Click on the 'No Comments' button if you do not need to make any comments. Step 2: Shipping Please read all of the information presented about our shipping policies. You will also be presented with a choice of shipping methods depending on the shipping address specified in Step 1. Step 3: Payment In this step you will be asked for an e-mail address where we can contact you if necessary. You'll also be presented with an order total. If you chose a shipping method other than UPS, we will e-mail you with a shipping quote as soon as possible. If you are paying by credit card, you will also be asked for that information in this step.
	Q: Is it safe to order online? A: When you enter a secure site a padlock icon appears in the status bar of your browser (usually at the bottom). This padlock indicates that all of the information passed between your computer and our computer will be encrypted. Our computer will tell your computer how to encrypt all information passed between the two using encryption that can only be decoded on our server. Your computer will do such before sending any information onto the phone wire and out onto the Internet and eventually to our computer. When it reaches our server, it will be decoded and logged to our database for processing. Without the decoding key on our server, it is nearly impossible to decipher the encrypted data.
	Q: I'd like to purchase a unique gift for someone special, but it's hard to decide. What do you recommend? A: Widdershins Gift Certificates are a popular choice when shopping for unique gifts. You may purchase either a paper or electronic gift certificate by filling out the gift certificate portion of our order form.
	Q: Will you gift wrap my item and ship it for me? A: Yes, gift wrapping is available at nominal cost. To have your wrapped gift drop shipped please indicate the shipping address in the shipping address portion of your order form.
	Q: Do you offer the same items in your online store as you do in your retail store? A: There are many items that we carry in our retail store that may not be listed on our website. If there is something that you are looking for and don’t find on our website, you may contact us via email info@widbiz.com or call us during normal store hours, Monday - Saturday 10am-6pm and Sunday 11am-5pm ET, at 603.279.5776 If you are visiting or located near the Meredith, New Hampshire area, come browse our retail store. Directions and a map to our store are provided under the Contact Us section of this website.
	Q: Are all your items first quality? A:Many of our items are uniquely hand crafted and minor blemishes in natural fabrics and craftsmanship are normal. We do not sell seconds.
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	Widbiz is a wholly owned and operated division of Widdershins and Quagmire, LLC. 291 Main St. Tilton, NH 03276. Contact us at 603.286-2300 during our retail store hours Monday - Saturday 10am-6pm or Sunday 11am-5pm ET or email us anytime at info@widbiz.com